Al-Muqaddas

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

1. Information We Collect

We may collect:

Personal Information

Name
Passport details
National ID
Phone number
Email address
Address
Emergency contact
Payment information

Technical Information

IP address
Browser type
Device information
Website usage data

2. How We Use Your Information

We use your information to:

Process bookings and payments
Apply for Hajj/Umrah visas
Communicate travel updates
Provide customer support
Improve our website and services

3. Sharing of Information

We may share your information with:

Saudi visa authorities
Airlines and hotels
Travel partners and transport providers
Payment processors
Legal authorities (if required)

We never sell your personal data to any third party.

4. Data Security

We implement technical and administrative measures to protect your data from unauthorized access, loss, or misuse.

However, no internet transmission is 100% secure, and we cannot guarantee complete security.

5. Cookies

Our website may use cookies to:

Improve user experience
Analyze website traffic
Store user preferences

You may disable cookies through your browser settings.

6. User Rights

You have the right to:

Access your personal data
Request corrections
Request data deletion (where applicable)
Withdraw consent

7. Data Retention

We keep your information only as long as necessary to provide services and comply with legal requirements.

8. Third-Party Links

Our website may contain external links. We are not responsible for the privacy practices of third-party websites.

9. Changes to Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

10. Contact Us

For privacy concerns or data requests:

Al Muqaddas Travels & Trade
Email: info@almuqaddastravels.com
Phone: +880 1711-105958
Address: 67, Lake Circus, Kolabagan, Dhaka